FiveX just added 20+ new MCP connections, including 12 new channels for the external MCP. These connections let you bring CRM, helpdesk, email marketing and ERP data directly into your FiveX workspace — no manual exports, no copy-paste, no disconnected silos.
What's new
The 12 new external MCP channels are:
- HubSpot — sync contacts, deals and company records
- Pipedrive — pull deal pipeline data into FiveX
- Salesforce — connect CRM accounts and opportunities
- Zendesk — surface support ticket trends alongside marketplace KPIs
- Freshdesk — track resolution times and CSAT signals
- Intercom — link conversational support data to marketplace performance
- Klaviyo — align email campaign results with marketplace ad spend
- Mailchimp — sync subscriber and campaign metrics
- Brevo — connect multi-channel marketing automation data
- Odoo — bridge ERP, inventory and accounting data
- Reamaze — integrate e-commerce helpdesk conversations
- Tidio — connect live chat and chatbot interactions
On top of that, IMAP/SMTP support means you can connect any email inbox — giving FiveX AI agents the ability to read and act on emails without leaving the platform.
Why this matters
Marketplace teams have always operated across disconnected tools: CRM in one tab, helpdesk in another, email platform in a third. With these MCP connections, FiveX becomes the connective layer that brings all that data together. Your AI agents can now reason over CRM deals, support tickets, email campaigns and marketplace performance in a single context — which means better recommendations and fewer blind spots.
What's next
These 12 channels are live now. You can connect them from the MCP settings page in your FiveX dashboard. We're already working on the next batch of integrations — if there's a tool you'd like to see added, let us know.